Tasy Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Identification Information

• Contact Information: Name, email address, postal address, phone number.
• Account Information: Username, password (encrypted), and other registration details.
• Demographic Information: Age, gender, preferences (optional).

b. Transactional Information

• Payment Details: Credit/debit card numbers, bank account information (processed securely by third-party payment gateways; we do not store full payment card details).
• Purchase History: Details of products you have purchased.

c. Technical and Usage Information

• Device Information: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages visited, time spent on pages, links clicked, referring URLs, search queries, and other interactions with our website.
• Location Information: General geographic location derived from your IP address.

d. Communication Information

Records of your communications with us, including customer service inquiries, feedback, and reviews.

2. How We Collect Your Information

We collect information through various methods:

• Directly from You: When you create an account, place an order, subscribe to our newsletter, participate in surveys, or contact customer service.
• Automatically: As you navigate our website, information is collected through cookies, web beacons, and other tracking technologies.
• From Third Parties: We may receive information from third-party service providers (e.g., payment processors, shipping partners) to facilitate our services.

3. How We Use Your Information

We use the collected information for various purposes, including:

• To Process and Fulfill Orders: To process your purchases, manage payments, deliver products, and send order confirmations and updates.
• To Provide Customer Service: To respond to your inquiries, provide support, and resolve issues.
• To Manage Your Account: To create and maintain your user account, and facilitate your access to our services.
• To Improve Our Services: To understand how you use our website, analyze trends, personalize your experience, and enhance our product offerings and website functionality.
• For Marketing and Promotions: To send you promotional offers, newsletters, and information about products or services that may interest you, where you have consented to receive such communications.
• For Security and Fraud Prevention: To protect our website, prevent fraudulent transactions, and ensure the security of our systems.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements under Ugandan law.

4. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, IT service providers, and marketing agencies. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Requirements: When required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of our users or the public.
• Business Transfers: In connection with a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of the assets.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

We do not sell, rent, or trade your personal information to third parties for their direct marketing purposes without your explicit consent.

5. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely delete or anonymize it.

7. Your Rights

Under the laws of Uganda, you have certain rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal information.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
• Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Right to Restriction of Processing: You have the right to request the restriction of processing your personal information under certain conditions.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below. We may require you to verify your identity before processing your request.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers. If you believe we might have any information from or about a child under 18, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Thank you for trusting Tasy Ecom (U) LTD with your personal essentials.